Order Splitter for WooCommerce

FAQ

General Queries

👉 1. Does coupon work with child orders?

Yes, coupons work with child orders. There are three options to manage coupons. Default, Equal and Ratio.
With default option selected, coupon will not be cloned or distributed among child orders.
Clone option allows you to apply the same coupon amount to child orders as parent order.
Ratio option will calculate child order totals and distribute discounted amount accordingly.

Coupons without restrictions (e.g. order minimum 3 items or minimum amount etc.) will work absolutely fine. Order Splitter will split the coupon using Ratio option among all child orders. But coupons with restrictions will not be entertained. As if coupon restriction is “order minimum 3 items” and after splitting there is only one item or two items in child order, it will not be applicable for that child order.
To keep coupon history, you can turn off “Remove items from parent order after splitting”.

👉 2. What is Single Order Case and how will rules work in this case?

In case there is no split and parent order remains as it is. You can select a different status of the order. If you tick the checkbox for rules based status, rules will take priority and status will be changed according to the product based rule defined.

👉 3. What is an Empty Order Case?

When “Remove items from parent order on split” is checked and after splitting parent order left with no items then order status will be changed according to this dropdown selection.

👉 4. How to add custom order status?

In Order Status tab click “Add New”. Define status name, select payment status of this order status and click “Add New”. A success message will appear. Now you can proceed with custom order status for splitting.

👉 5. Is there a way to manually split an order?

Please check the settings page right sidebar with optional checkbox items. Uncheck the first option, auto split. It will resolve the issue.
Then on orders list page, you will see an icon against each order row item, under actions column. If actions aren’t visible, make it visible from screen options, right top of the page.

👉 6. I upgraded the plugin, now it is no longer a premium version. How do I fix this?

You are requested to see the first email in which you received a method to update plugin automatically so it will remain premium version.

👉 7. Will it work with multi-currency plugin?

It must deal with orders, regardless of currencies or exchange rates. It will simply split the items into multiple orders according to the split rules you will choose. So, answer is yes.

Deposit & Partial Payments Based Splitting

📌 1. Is it compatible with the “Advanced – Deposit & Partial Payments for WooCommerce”?

Yes, it is compatible with the “Advanced – Deposit & Partial Payments for WooCommerce” and also “Advanced Partial/Deposit Payment For Woocommerce PRO”.

Follow these steps:

📎 1. Select the split method “Group by Attributes Values”

📎 2. Select sub-attributes under select “Available, In Stock, Special Offer”

That’s it.

How does it work?

It will simply group the due_payment related products in a separate order and other products separate. It also handles the partially paid order status for those orders which have “Due Payment” related products in them. Customer can pay for that splitted/child order later.

Stock Based Splitting

📌 1. How it splits an order multiple times upon stock update?

📌 2. How it works with 3PL (Warehouse Management System) upon stock update?

Order Splitter can set different status for the orders of in-stock and out-stock items. For example, if in-stock order status is set to processing and out-stock orders status is set to pending payment.

There is a button for Backorder Automation that can change order status upon stock update.

📌 3. What is Backorder Automation?

In short, on stock availability split the order again and set backorder status to in stock status accordingly.

Some warehouse management software (e.g. 3PL WHM ) process only orders with specific status like processing. When user use stock based splitting backorders can be set to different status from the in-stock order. When stock is updated user must change order status of backorders manually so that warehouse manager software can process the order. When Backorder Automation is turned on Order Splitter will change backorder status to the parent order status upon stock update. It will work fine even if you don’t use any warehouse management software.

📌 4. YITH Pre-Order Compatibility

📌 5. We add meta values to the product through Stock Locations for WooComemrce from product page/cart page and I want to grouped items on basis of this meta. This is not an attribute or attribute value. Will items be grouped on basis of these meta values?

Order Splitter can group items based on meta values those are not attributes or attributes values. There is a split method to Group by Order Item Meta Values to achieve these results.

Booking | Shipping | Rules | ACF

📎 1. How it works with Booking & Appointment Plugin for WooCommerce?

It works with an addon of Booking & Appointment Plugin for WooCommerce plugin. It can group items by date, so you can group items by day (same date), month and year. It can group items by payment type as well. For example, items with partial payments will be grouped in a parcel and other items will be grouped in another parcel.

Video Tutorial:

📎 2. How does it work with shipping?

📎 3. How automatic settings work?

📎 4. How order rules work?

📎 5. ACF | Advanced Custom fields

How Taxes are being splitted?

**📎 Tax Settings – I/O Method Example **

Subscription Split

📎 1. Video Tutorial

**📎 2. We deliver items multiple times with specific days interval in a subscription. Charges are deducted when first order is placed. Does this plugin split all items with single quantity in each order with selected delivery date? **

Yes, this plugin will split all items with single quantity in each order with selected delivery date. There are many options to set delivery interval types between first order and remaining deliveries. For example, if an item with 4 quantity is ordered and interval type “Order Delivery Date selected by Customer (Checkout Page)” is set for the first order and interval type “Progressive Order Delivery Date + Interval” is set for remaining deliveries. This order will be splitted into 4 orders with 1 item in each order. Interval between will be set as per settings.

**📎 3. What will happen to subscription date related to the order? **
Subscription delivery date will be updated according to the splitted order as delivery date will come.

**📎 4. When subscription will renew, will order be splitted again for next tier of deliveries automatically? **
On every renewal of subscription, the plugin will split the orders according to the criteria set on the settings page and update the subscription date too.

Combination

🔅 1. How to Combine WooCommerce Orders?

🔅 2. How to Merge WooCommerce Orders?

Different Suppliers | Vendors

🔗 1. How does it work for split by Vendors?

🔗 2. Products with various suppliers, does this plugin offer purchase request feature?

This plugin can split orders to the different suppliers, but this will not send any purchase order request to suppliers. That part would require some actions.
For example: Person A orders 100 dozen banana and 10 crates of red apples, both items are from different suppliers like Supplier A and Supplier B.
So, this plugin will split this one order into two different orders like this:
Order#1
100 dozen banana
Order#2
10 crates of red apples

That’s it.

These items are separated in your WooCommerce system, but nothing happens further. It will not send any purchase request to the supplier A and Supplier B.

🔗 3. How can I achieve Vendor based split with Exclusive (Free) split method?

Question: I want to ask, for example I order 2 products from vendor A and B, can I just make this order into 2 seperate order id without making the parent order? I already tried the exclusive but it didnt work, it always show the parent order.

Answer: Yes, it is possible by using vendor based split. Vendor based split is a PREMIUM feature.

To achieve the same results with exclusive method you have to select items differently but there should be only two types of products in your order always.

Vendor A and Vendor B

So exclusive will consider one of these as selected and others unselected. Like this you will be able to achieve the same results. But it will only work if only two vendors are involved. Multiple vendors products will not work with exclusive method. Group by Vendors is a recommended split method for this requirement.

🔗 4. Can I hide parent order form my vendors after split?

Question: How parent/original orders can be filtered from orders list and my account area after split?

Answer: Go to Order Statuses tab, on settings page, add new status. Select paid status “Orders are paid but hidden, if you want to keep but do not want to show.” Select newly created order status for the parent order on settings page. As a result parent order will not be visible to admin, customers and vendors as well in orders list.

Quantity Split

🔘 1. How default option in quantity split works?

Default option is compatible with WooCommerce PPOM (Personalized Product Option Manager) by N-Media. This plugin supports its Custom product fields so these will not get lost on order split and all custom product fields will get transferred into new splitted order. It can split variation of one product as well.

🔘 2. How does quantity split work?

1) Default:

This method will simply split all quantities into x1 in separate orders.

2) Custom & Eric Logic:

These methods will take the proportional value from item meta key “split”.
e.g.

A) 3:4 means keep 3 items in parent order and split 4 items in new order when 7 qty. was ordered
B) 1:1 means keep 1 item in parent order and split 1 item in new order when 2 qty. was ordered
C) 2 means keep remaining items in parent order and split 2 items in new order

Note: Difference between custom and Eric Logic is, selection of the items in order. You can make selection while splitting, so you can exclude a few from split.

How Eric Logic works?

i) Turn off auto split and original order removal first from settings page.
ii) From order list edit order you want to split with Eric Logic.
iii) On order edit page, hover on items under item box. There will appear a pencil icon after total amount of item. Click the pencil icon to edit item then click “Add meta” and two fields will appear.

iv) Fill the first field with “split” and the second with ratio as you want to split items and save it.

e.g. 4:4 for parent:child order when total qty of that item was 8 in order or simply enter the desired value without colon.

v) After these steps, get back to order list and split the order you have added split ratio to it.

vi) Now you can split from actions dropdown or split icon in orders list against the order number in row.

Emails | Payments

❀ 1. Will the split have happened after the payment is made?

Split has nothing to do with paid or unpaid orders. It will obey your rules, if you will set rules for processing, on-hold or even completed orders, it will trigger split action on time. It has to split only; it has nothing to do with stripe or PayPal difference. It will clone the payment records form parent order to child orders.

❀ 2. Will splitting run the hooks too to send out the emails to my warehouses?

If you are already triggering something with WooCommerce order status updated hooks, your hooks will remain intact. This plugin will simply trigger it’s own functions, so you can say, an order processed and moved from on-hold to processing status. Your custom hooks and this plugin’s hooks will work together according to the priorities set. About emails to your warehouse, you need to check if your emails related hooks are there, yes it will be working automatically.

❀ 3. Using WCFM, when email and PDF attachment sent, how does it work?

This plugin will split your parent order into multiple child orders. Each order will have separate vendor or group of vendors products together. According to that splitted order, PDF invoice can be regenerated and emails can be sent.

i) You can leave selection of vendors so it will consider all vendors to be in separate orders with their products

ii) If selection made, then vendors can be grouped together

e.g.

Vendor A & Vendor B = Group #1
Vendor C & Vendor D = Group #2

iii) After split emails can be sent to users, admin and even vendors. There is a checkbox available on emails tab, you can check that so instead of admin, vendors will receive the emails.

iv) Easily create custom order statuses and trigger custom emails when order status changes.