Description
Support tickets with live chat interface.
- Support to website frontend for starting/accessing conversations
- Members can open a conversation directly, while visitors have to confirm their email first
- Admins can see and access open Conversations from backend
- Report Content button for any post types (configurable)
- Contact Owner button for any post types (configurable)
- Contact Creator in BuddyPress/BuddyBoss profile for configurable roles
- My Conversations page to website frontend, to access own tickets by logged in users
- Custom support departments for website / report content / contact content owner / contact user
- Floating support button on all pages (can be disabled)
More features to come …
Screenshots
Conversation (Ticket) View 
Buttons on content page 
Report content support form 
Floating support button on all pages
FAQ
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How does system prevent bulk submissions from “visitor” bots?
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A visitor needs to register a contact and confirm email to create a new ticket.
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How are tickets secured ?
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Each contact (email) has a code to access ticket.
Reviews
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Contributors & Developers
“Live Support Tickets” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.2
- Custom support departments for website / report content / contact content owner / contact user
- Integrate Report Content for any post types
- Integrate Contact Owner for any post types
- Contact Creator in BuddyPress/BuddyBoss profile for configurable roles
1.1
- First release